Privacy Policy

Introduction

At BlackShadowLabs, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy was last updated on July 30, 2025.

The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier, title.
• Contact Data includes email address, telephone numbers, and company name.
• Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Types of Cookies We Use

We use the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.

Examples of essential cookies we use:

• Session cookies that help us remember your preferences during your visit
• Authentication cookies that allow you to access your account
• Security cookies that help us detect malicious activity and violations of our terms of service

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Examples of analytics cookies we use:

• Google Analytics cookies to track user engagement and usage patterns
• Performance monitoring cookies to identify potential technical issues
• Heatmap cookies to understand how users interact with our pages

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Examples of marketing cookies we use:

• Advertising cookies from our partners to deliver personalized advertisements
• Social media cookies to enable sharing and engagement features
• Retargeting cookies to show you relevant content based on your previous interactions

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie notification that allows you to choose which types of cookies you accept. You can change your cookie preferences at any time by clicking on the "Cookie Settings" button in the footer of our website.

Most web browsers also allow you to manage your cookie preferences through your browser settings. You can:

• Delete all cookies from your browser
• Block all cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies
• Allow first-party cookies but block third-party cookies
• Browse in private or incognito mode, which allows you to browse without storing local data

Please note that if you choose to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Cookie Expiration

The cookies we use have different lifespans:

• Session cookies: These are temporary and expire once you close your browser
• Persistent cookies: These remain on your hard drive until you delete them or they expire. The expiration period varies depending on the cookie's purpose.

Our cookie consent preferences are stored for 6 months, after which you will be asked to confirm your preferences again.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]